Why Nytro Multisport Bike Shop in Encinitas, CA?

It is hard for me to let people work on my bike, because most bike shops either aren't as knowledgeable as they need to be to work on the P5, or they simply charge you an arm and leg for simple repairs as soon as they see your machine.  I brought my bike to a bike shop in Carlsbad, CA to get my tubulars replaced. That shop ended up ripping carbon layers off the wheel, making it unridable (as per the bike mechanic!). They waited two days to tell me. They did not apologize, did not offer a loaner wheel, and they did not offer to help replace it nor a shop deal. Mind blown... I will NEVER go back there. Feel free to ask me off line who they are (they have a shop in Carlsbad, Encinitas, and San Diego).

So why Nytro Multisport, then?

I needed to get the bike checked out because something was off with the aerobars and the rear brake. I dreaded bringing the bike to another bike shop because of what happened, but I ended up stopping by Nytro Multisport. Since they are a Cervelo retailer, I was hoping that they had a little knowledge about my bike. I fully expected them to ask me to set up an appointment and come back another day. Instead, Joe put the bike on the repair stand, looked at it and walked me through what he was seeing. He fixed the cockpit and bled my rear brake because he said "I would hate to see you leave the shop without a rear brake." That was a 75min job. I walked in with little faith, and I walked out with a fine tuned bike ready to roll! They went above and beyond my expectations, and for that I am very thankful and glad I found them, because I knew that day I finally found a bike shop that was professional, knowledgeable, and that cares about its customers and their safety. 


I really hope this video gives you an idea of what Nytro is about. If you are in the area and need anything bike related (and swimming and running too for that matter), stop by and say hi to Joe, Rocky, and Skip. Happy training and be safe on the road!